Castle Mac Service
24 Wade Road
Latham, NY 12110
518-783-9405
service@castlecomp.com
On Site Service
Training & Technical Support
Answer: YES! YES! YES we offer IN HOME tech support and training!!!
Question: Does Castle Mac Service offer in home training and support?
One of the most common services we
offer is in-home or in-office tech support and training. It's the
perfect
way to get all those nagging questions answered and to learn more
about the capabilities of your computer. Whether its questions about
email or browsing, printing or using your digital camera, we can
help!
Set up a new computer: we'll help
you set up your new system, transfer files and documents, get you on
line and get you connected to your printer, scanner, etc.
One to One: we can customize a session
just for you and your family! We'll listen to your questions and take
time to answer in plain language you can understand.
Pick Up & Delivery Services
We offer complimentary Pick Up and Delivery Services with many repairs and upgrades!
If your repair is covered by AppleCare, one year warranty or you need an upgrade, you may qualify for free on site pick up and delivery. We'll come to your home, office, school or college campus to pick up your computer, bring it back to our repair shop, perform the necessary repairs or upgrades and return the computer to you!
And, if your repair is not covered by free on site travel, see our typical rates for pick up and delivery services (actual travel fees may vary, call for quote).
Typical Pick Up/Delivery Rates (round trip)
Latham/Colonie/Niskayuna/Schenectady
$10-$15
Clifton Park, Malta, Saratoga
$20-$30
Troy, Waterford, Rens
$20
Delmar, Bethlehem
$20
Corporate and College Pick Up Service
Regularly scheduled weekly FREE pick up and delivery times for your IT, employees
and staff. Contact us for minimum service levels and qualifications.
Ask about CURB SIDE Pickups!!!